Customer Service

Returns & Exchanges

All returns and exchanges must be submitted/reported to Bland Pro Shop within 30 days of receiving your merchandise. The 30-day period begins when merchandise is delivered to recipient's shipping address. 

Return procedures may vary by product, therefore it is important that you contact us for proper return shipping procedures and instruction. Bland Pro Shop will NOT be held liable for any returns done without proper authorization. Any item/product that has been altered, modified or has surpassed the allotted return shipping period will NOT be eligible for a refund, exchange or return.

Upon completion of an approved return, a pre-paid return shipping label will be generated for the customer via our website. A standard return shipping rate will be deducted from any and all returns.

Returned items must be in new condition and in it’s original packaging in order to receive full refund (excluding the return shipping fee). Be advised a 15% restocking fee will be applied to ANY returns not in original packaging but in brand new condition. If product is for an exchange, then the standard 15% restocking fee will be waived as a courtesy. If the Items received are damaged, worn or show signs of use/installation, depending on condition, a 20 - 30% damage fee may be deducted from your refund. If the condition of the product is in an "unsellable" state, your return will not be accepted.

We advise insuring your return with "Signature upon Delivery" to ensure your package arrives to the proper destination. This service is offered by most, if not all, shipping carriers. Bland Pro Shop is not responsible for any items lost or damaged during the return shipping process.

Damaged or Defective Products

If you received a damaged or defective product in your order please refer to the Warranty page for our guidelines.

Incorrect Product Shipping

If you received an incorrect item, please contact our customer service department. It is important that you contact us before making a return because you may or may not need to return the product. This will be determined on a case-by-case basis when you contact Bland Pro Shop.


Refunds are issued within three business days of receiving any returned merchandise. Be advised it may take some time for refunded transactions to settle in your account. Be advised a 15% restocking fee will be applied to your return. For any return or exchange claim, shipping costs are non-refundable.

Patrons are responsible for all additional shipping charges necessary to complete a return or exchange.